Return Policy

Unopened Product Returns

Customers may return unopened products within 30 days of the purchase date.

 

To return unopened products, please Contact Us and we will send instructions.

 

Unopened products must be returned at customer’s expense. Once we have received the products and processed the return, customer will receive a full refund within 10 business days.

 

Damaged Product Returns

For damaged products, a shipping call tag will be sent to the customer, and products will be picked up by carrier and returned to Results RNA at no cost to the customer.

 

To receive a call tag, either email or call our friendly Customer Care agents.

 

Toll FREE: 1 888 234 5568

 

If products replacement is chosen, products will be reshipped immediately, free of charge.

 

If a refund is chosen, customer will receive a full refund within 10 business days.